Frequently Asked Questions

  • How long until my family in the Philippines receive my package?
    Your family will receive your package within 2 months (approximately). However, it might take longer if a storm/typhoon is hovering around the Pacific Ocean.
  • Do you ship to other places?
    We're sorry, but we only ship to the Philippines.
  • What is the price per balikbayan box?
    It depends on the box size and where in the Philippines you're sending the box to. We suggest to call us directly (main office) or our agents to get the best price.
  • What is the size of your box?
    The standard box size is 28" x 17" x 18".
  • Do you accept irregular box size?
    Yes we do. But we suggest to call us first to see if it meets shipping requirements.